Customer Portal

Welcome to the customer portal, if you are an existing customer you can make changes to your account, including making a payment, applying for additional borrowing and updating your marketing preferences.

Make a payment

If you want to make a payment on your loan, you can do so by using our secure online process...

Additional borrowing

As an existing client of Central Trust, you may be able to borrow up to £250,000...

Payment difficulties

If you are having difficulties making payments, you can read more here

Marketing preferences

To update your marketing preferences simply click here

Specialist help

Talking about your finances can be difficult. Click here to find out how we can help

Tariff of fees

Our tariff of fees shows costs that may be charged during the life of the mortgage.

If your question hasn’t been answered or you would prefer to speak to a member of the team, call us on 0800 000 000.

We are available from 8:00am – 7:00pm Monday to Friday and 9:00am -1:00pm on Saturdays

Alternatively you can:

Complete our "Contact Us" form and we will call you back as soon as possible.

Get in touch using our live chat service located at the bottom right of this page.

Email us at enquiries@centraltrust.co.uk